1. Introduction

This website is operated by Clockwork Therapy. Throughout the site, the terms “we”, “us” and “our” refer to Clockwork Therapy. By visiting our site and/or booking a session, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. No Therapeutic Relationship

The content on this website (including blog posts, videos, or resources) is for informational purposes only.

• Accessing this website or contacting us via the contact form does not establish a therapist-client relationship.
• A formal relationship is only established once a therapeutic contract has been signed by both parties.
• This website is not a crisis service. If you are in immediate danger, please call 999 or go to your nearest A&E.

3. Professional Standards & Jurisdictions

• Regulation: I am a member of the BACP and adhere to their Ethical Framework for the Counselling Professions.
• Jurisdiction: These terms are governed by the laws of England and Wales. Use of this website implies consent that any disputes will be subject to the exclusive jurisdiction of the UK courts.

4. Booking and Cancellation Policy

• Payments: Fees for online/phone sessions booked through this website must be paid in in advance when booking via Stripe.
• Cancellations: We require at least 48 hours’ notice for cancellations. Cancellations made within this window will be charged at the full session rate.
• Refunds: Refunds for services already rendered are not provided.

5. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Clockwork Therapy and is protected by UK and international copyright laws. You may not reproduce or distribute any content without express written permission.

6. Limitation of Liability

While we strive for accuracy, we do not guarantee that the information on this website is free from errors. Clockwork Therapy shall not be liable for any loss or damage arising from your use of the website or reliance on its content.

7. Privacy & Data Protection

Your privacy is paramount. Please refer to our Privacy Policy (see link below) to understand how we collect, use, and protect your personal data in compliance with the UK GDPR and the Data Protection Act 2018.